Privacy Policy

Who we are

Our website address is: https://ichargeev.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

Clients say

Customer

ICharge was definitely the right choice. We needed a trench digging, which made the installation much more complicated but none of it was a problem for the friendly installers. They worked quickly and left everything really neat and tidy. The site visit preparation was definitely key to it all running smoothly on the day.

Customer

Friendly staff and a great company to deal with. The communication from the iCharge team was always prompt and helpful. My EV charge point is now installed and the smart app on my phone is so easy to use. Would highly recommend.

Customer

We appreciated the professionalism of your team of installers and electricians. The installation was completed in no time at all and with barely any disruption to our business even though our supply board location was challenging.

Customer

We really enjoyed having your team on site and look forward to putting our electric car fleet to work! It was very reassuring to have an expert introduction to the smart technology – it means we have all the numbers we need to track our metrics.

Customer

Thank you for your brilliant advice on the OLEV grant, which knocked £500 off our bill and made the whole installation much more affordable.

Customer

iCharge’s service was excellent from start to finish. The technicians were very friendly and professional and completed a quick and tidy installation. If you’ve purchased an electric car and need a home charger, we highly recommend asking iCharge for a quote.